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Partner with Us to reduce your business operation cost today
Special support Service Tailored to your business needs
Launch your business into the big leagues with your own premium remote live web chat support agents to wow your website visitors.
Never Miss Another Opportunity To Impress
Engage
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Turn visitors into customers
Engage Web Visitors proactively
Customers are getting less patience by the day, in today’s world. The average browsing time per customer is estimated to be under 30 seconds before they bounce off to check out your competitor. Get the upper-hand by proactively engaging your website visitors to help boost their confidence in your brand.
Make every conversation unforgettable
If you find chat-bots as annoying as we do and even more so humans that behave like bots, by their passive copy-and-paste off-the-mark answers, then partner with us. Your business deserves a lively and expert customer support team that make every conversation unforgettable and turn visitors into brand-loving and free ambassadors.
Convert more with skilled professional agents
It’s not enough for a sale and customer support agent to answer queries nor even to have the expertise to boost the confidence of potential customers to buy from your business. The best of them are defined by their impressive up-selling and cross-selling skills that help boost sale margins with every support opportunity. That’s what our expert remote live web chat customer support agents do.
Upgrade Your Brand Image
with our top converting customer support service and be unforgettable
Small Cost - Big Impact
Chat4us is the UK's top and first hired live web chat customer support specialist agency. In comparison with our global competition, we recruit by far the highest educated team, provide over 100% more concurrent chats and we are great at up-selling to deliver best leads for your business.
100% More professional support chats delivered
Cheapest cost without the long term commitment
Our operations are carefully strategised to ensure highest quality of service delivery but at the lowest costs possible and pass on the savings to you, so you can afford to punch above your budget and deliver exceptional support, 24 hours a day 7 days a week.
Get more for less
A perfect opportunity to perform above your size and budget
Courtesy of your own dedicated live web chat customer support specialists to help boost your business image and improve customer retention rate.Â
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Get your customers and website visitors taken care of in four simple steps.
- Sign up by selecting your preffered daily schedule package from as little as 5 hours a fay to 24 hours everyday for 30 days
- We will get all the information we need about your service or product and use it to train your own dedicated team
- The first month invoice is then issued for you to authorise commencement of your support team to start operation
- We deploy your customer support specialists at the frontend of your organisation where your customers are
- Now you have your own customer support specialists plus the freedom to pause and resume whenever you please
Unbeatable Prices
Save over 75% on wages and even more savings on equipments, office rent, holiday pay etc. Â
Half Day
150 hours for 30 days
£300
£ 150
/per Month
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£1 per hour
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5 Hours per day
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5 Chats at a time
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30 Day cycle
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No long term contract
Full Day
300 hours for 30 days
£600
£ 300
/ Per Month
-
£1 Per hour
-
10 Hours per day
-
5 Chat at a time
-
30 Day cycle
-
No long term contract
Always On
24 hours per day for 30 days
£1440
£ 720
/ Per Month
-
£1 Per hour
-
All day all week
-
5 Chats at a time
-
30 Day cycle
-
No long term contract
Most Popular
OmniChannel
Multi-Platform Live Chat
£ 0
Fully Customise Package
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Web-Chat
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Facebook
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Whatsapp
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Instagram
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Plus much more....
Call Us on 0333 305 4080 or Send a Quick Message!
Case Study
Grant A Smile is a Queen's award winning people-service organisation based in the United Kingdom
Our Solution
We proposed two separate packages to help Grant A Smile to support all customers regardless of their country’s different time zones. As well as the ability to provide the instance responses to quick queries to motivate customers to sign up.Â
Our first proposal would have Grant A Smile‘s potential 24/7 support cost reduced from £7,200 to £1,440 per month, a huge 80% reduction. Grant A Smile opted for a 10 hour daily service for £900 per month, at only £3 per hour. Furthermore, as they took the service during one of our promotional periods, they got it at a further 50% discount, resulting in a total cost of only £450 per month (30 days cycle) at just £1.50 per hour for a whole year. A massive savings of over 80% compared to their in-house recruitment option.
Customer Care Issue
As a people service organisation, with the added task of operating in multiple countries, it faced a huge challenge of finding a way to offer instant support to customers needing answers to urgent queries to help them make quick decisions. They also needed to support customers from other countries with different time zones. Research findings indicated that majority of customers prefer texting to phoning. Plus, the volume of queries would be more than one person could handle on telephone.
However, they could not afford to take money away from vital operations to fund a 24 hour in-house support operation that could amount to £240 per day and £7,200 per 30 days.
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